E-commerce services

How To Use Google Analytics To Measure E-Commerce Performance

13 June, 2025
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How To Use Google Analytics To Measure E-Commerce Performance

In today's digital marketing reality, creating visually appealing and technically sound eCommerce website is just the beginning. Measuring and optimizing performance towards conversions & making decisions based on data for robust growth is the other half. Google Analytics is where performance measurement comes in.

Whether it's a Magento, WooCommerce, or Shopify eCommerce solution, Google Analytics opens the door to the discovery of consumer behavior, where your traffic is sourced from and measures your overall eCommerce store performance.

As the leading e commerce website development company in India based out of Kochi, we help brands grow throughout Kerala in creating growth by building high-performing websites, integrated with smart analytics.

The Importance of Google Analytics for eCommerce Sites

Google Analytics is so much more than a visitor tracker; it’s basically your online business analyst. It helps you:

Identify traffic sources

  • Understand where your traffic comes from
  • Monitor user behavior on your website
  • Track product views, add-to-cart events, and checkout activity
  • Identify drop-off points and optimize conversion rates
  • Measure revenue, average order value, and ROI from campaigns

For any business investing in custom ecommerce web development company in Kerala Setting up proper analytics tracking should be a priority from day one.

Setting Up eCommerce Tracking in Google Analytics

There are two types of eCommerce tracking available:

1. Standard eCommerce Tracking

This allows you to track:

  • Transactions
  • Revenue
  • Product performance

2. Enhanced eCommerce Tracking

This provides additional insights into:

  • Product impressions and clicks
  • Add-to-cart and remove-from-cart actions
  • Checkout behavior
  • Refunds

You have to enable eCommerce tracking if you are using either Magento, Shopify, or WooCommerce either directly or through Google Tag Manager. 

As a  shopify experts India we recommend enabling Enhanced eCommerce tracking for clients wishing to have a complete funnel view of user interaction on their website.

Google Analytics KPI's to Monitor

Once you have tracking in place, keep an eye on these KPIs to measure your E-Commerce activity: 

1. Revenue/Conversion Rate

Your conversion rate shows you the percentage of visitors who actually purchased. This is the most direct indicator of your store's overall effectiveness. 

2. Average Order Value (AOV)

Tracking this metric helps you more effectively plan your pricing strategies, promotions and upselling options.

3. Customer Acquisition Cost (CAC)

This includes how much you are paying to acquire a customer through Ads, SEO, and social media.

4. Cart abandonment ratio

Keep track of how many users add products to cart, but do not purchase. You should think of this as an important metric in conversion optimization.

5. Product Performance

Understand what products are getting viewed the most, added to cart the most, and ultimately purchased. You can then use that information to refine your inventory and your marketing campaigns.

Analyzing Reports to Draw Insights

Google Analytics has a full mix of standard and custom reports for e-commerce:

Sales Performance Report

This report gives you an idea of your entire store health metrics by combining revenue and total sales.

Product Performance Report

Find your best sellers, and also the products that are not selling. You can often change price, description, or image to gain further conversions.

Shopping Behavior Report

This report sets out the customer journey, from view product → add to cart → make purchase.

Pro Tip: You may want to think about using segments to analyze new versus returning customers or compare mobile traffic to desktop traffic. If you are using hire shopify developers india or anywhere, this is a must for strategy.

Connect your Google Analytics to your eCommerce platform

Most of the major eCommerce platforms provide a simple and familiar process to connect the Google Analytics.

Magento

As a leading agency for Magento eCommerce website development in Kochi, we integrate Magento stores with GA4(Google Analytics 4) with the use of GTM, or could build custom modules to allow absolute tracking.

Shopify

Shopify has a built in integration for Google Analytics Shopify admin, you simply need to enable Enhanced E-Commerce in the preferences section.

WooCommerce

WooCommerce users in Kerala can use plugins like "Enhanced eCommerce Google Analytics Plugin" for full Extended Tracking. Or you can use GTM for a more customized solution.

Advanced Techniques for Deeper Insights

1. Custom Dashboards

Create your dashboards that can display revenue, top products, traffic sources, and conversion rates all in one view.

2. Funnel Visualization

Visualize where users are dropping off in the checkout Fix the leaks  you can recapture lost revenue.

3. Attribution Modeling

Understand which marketing channels are best at driving sales. This is important for making ads spending decisions.

Ongoing Optimization Using Analytics

Once you have a clear tracking plan in place, the true benefit of Google Analytics is in continuous optimization. Here's how to take insights & turn them into actions

  • High bounce rate on a product page? Add better images or product descriptions. 
  • Traffic from social media, but low conversions? Re-design the landing page. 
  • Rising abandoned carts? Implement email reminders or discounts. 

By collaborating with a local expert in  businesses are effectively provided with more than just a store and the roadmap to build it, but the knowledge to constantly improve it for maximum ROI.

Final Thoughts: Selecting Your Right Development Partner

Analytics isn’t a set-it-and-forget-it activity. It requires ongoing analysis and continuous improvement. If you are looking for a trusted  custom ecommerce web development company in Kerala, whether Magento, WooCommerce, or Shopify, choose a team that not only builds but also supports your data-driven growth strategy. We offer full-service eCommerce solutions - from custom website development to tracking performance and ongoing digital marketing support.